题型:名词解释 用“√”给下列加粗字选择正确的读音。1.让那些瓜藤攀上棚(péng béng)架,爬上屋檐(yān yán)。2.有些人家,还在门前的场(cháng chǎng)地上种(zhòng zhǒng)几株花。3.朴素中带着几分(fèn fēn)华丽,显出一派独特的农家风光。 查看答案
题型:名词解释 _____ by his look, he doesn't think much of our plan. [ ]A. Judge B. Judging C. Being judged D. Having judged 查看答案
题型:名词解释 咨询引导区是客户实现业务预处理的重要区域,是实施客户分流、服务分层的关键和起始点。主要是通过大堂经理和客户识别导向系统(或排队叫号系统)进行()等服务,使客户一进入网点就受到关注。A.客户识别B.引导分流C.业务咨询D.投诉受理E.客户挽留 查看答案