客服中心的回访时限是()。A、3天 B、3个工作日 C、2天 D、2个工作日

题型:单项选择题

问题:

客服中心的回访时限是()。

A、3天

B、3个工作日

C、2天

D、2个工作日

考点:中石油加油卡客服知识竞赛中石油加油卡客服知识竞赛题库
题型:单项选择题

一般资料:某女,55岁,丧偶,病退,在儿子的劝说下前来咨询

案例介绍;35岁丧偶,性格刚强有主见,独自一人将儿子抚养成人,那时起养成了喝酒的习惯,每天都要喝2两白酒,否则就觉得不舒服,喝醉后心情不好时就会听到别人在窗外议论自己“孤儿寡母”,看到墙壁上有一些狰狞的面孔,边说边哭。40多岁时患慢性肾炎和高血压,长年服药治疗,喝酒量有所减少,但一直未能戒除。近一年来情绪明显低落,不爱看电视也不爱出去串门,觉得什么都没有意思,家务也懒得打理,睡眠紊乱,食欲不振,疲倦乏力,动作迟缓,做事常发呆,犹豫不决,想什么事都觉得很困难。上个星期天见到了小孙子,喜出望外,逗孙子玩了会儿,说话量明显增加,孙子走后又回到了低落状态。最近时常觉得自己没有价值,反复提到不想活了。家人很是担心,劝她来看看心理医生,在反复多次劝说下,来进行咨询。

本案例需进一步收集的信息有()。

A、个人病史

B、求治经历

C、家族病史

D、身体检查

题型:单项选择题

溃疡性结肠炎护理诊断:营养失调

A.与肠功能紊乱有关
B.与腹膜炎有关
C.与疾病迁延有关
D.与结核毒血症和消化吸收功能障碍有关
E.与结核杆菌所致毒血症有关

题型:单项选择题

慢性中毒

题型:单项选择题

用高倍显微镜观察酵母菌和乳酸菌,可以用来鉴别两者差异的主要结构是()

A.细胞壁

B.细胞膜

C.细胞质

D.核膜

题型:单项选择题

A variety of illegal acts committed by people in the course of their employment, for their own personal gain, are collectively known as white-collar crime. Embezzlement, theft and trading securities (1) insider information are common forms of white-collar crime. The majority of cases involve low-level employees who steal because they are under (2) financial stress. Many plan to (3) the money back as soon as possible but may never do so. Their crimes are usually never (4) because the amounts of money are small, and no one notices the (5) .

(6) , there are some very large cases of white-collar crime, such as multimillion-dollar stock market or banking seams that take years to discover and are extremely difficult and expensive to (7) .

White-collar crime is not (8) to the business sector. Government employment, especially (9) the city level, also provides opportunities to (10) one’s pockets. (11) , building inspectors accept bribes and full-time employees receive (12) payments.

Although white-collar crime is less (13) than street crime, it involves (14) more money and harm to the public than crimes committed by street criminals. It is (15) that there are more criminals (16) the office suites than in the streets, yet the (17) of white-collar makes it difficult to uncover the offenses and pursue the offenders. As the economy (18) from manufacturing to services and electronic commerce, opportunities for white-collar crime (19) , while the technology needed to stop such crimes will (20) .

15()

A.possibly

B.liable

C.logical

D.likely

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