简述客户服务管理体系包含的主要内容。

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问题:

简述客户服务管理体系包含的主要内容。

考点:销售管理客户服务管理客户服务管理题库
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男性,62岁。腹痛,寒战发热,呕吐,黄疸。该患者的诊断可能是()

A.急性胰腺炎

B.急性腹膜炎

C.急性胆囊炎

D.急性胃炎

E.急性肾炎

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Boys' schools are the perfect place to teach young men to express their emotions and involve them in activities such as art, dance and music.

Far from the traditional image of a culture of aggressive masculinity (阳刚), the absence of girls gives boys the chance to develop without pressure to obey a stereotype (陈规旧俗), a US study says.

Boys at single-sex schools were said to be more likely to get involved in cultural and artistic activities that helped develop their emotional expressiveness, rather than feeling they had to obey the "boy code" of hiding their emotions to be a "real man".

The findings of the study go against received wisdom that boys do better when taught alongside girls.

Tony Little, headmaster of Eton, warned that boys were being failed by the British education system because it had become too focused on girls.He criticized teachers for failing to recognize that boys are actually more emotional than girls.

The research argued that boys often perform badly in mixed schools because they become discouraged when their female peers do better earlier in speaking and reading skills.

But in single-sex schools teachers can tailor lessons to boys' learning style, letting them move around the classroom and getting them to compete in teams to prevent boredom, wrote the study's author, Abigail James, of the University of Virginia.

Teachers could encourage boys to enjoy reading and writing with "boy-focused" approaches such as themes and characters that appeal to them.Because boys generally have more acute vision learn best through touch, an are physically more active, they need to be given "hands-on" lessons where they are allowed to walk around; "Boys in mixed schools view classical music as feminine (女性的) and prefer the modem type in which violence and sexism are major themes, "James wrote.

Single-sex education also made it less likely that boys would feel they had to obey a stereotype that men should be "masterful and in charge" in relationships."In mixed schools boys feel forced to act like men before they understand themselves well enough to know what that means," the study reported.

小题1:The author believes that a single-sex school would ____.

A.force boys to hide their emotions to be "real men"

B.encourage boys to express their emotions more freely

C.help to cultivate masculine aggressiveness in boys

D.naturally reinforce in boys the traditional image of a man小题2:It is commonly believed that in a mixed school boys ____.

A.perform relatively better

B.grow up more healthily

C.behave more responsibly

D.receive a better education小题3:What docs Tony Little say about the British education system?

A.It fails more boys than girls academically.

B.It focuses more on mixed school education.

C.it fails to give boys the attention they need.

D.It places more pressure on boys than on girls.小题4:According to Abigail James, one of the advantages of single-sex schools is ____.

A.teaching can be tailored to suit the characteristics of boys

B.boys can focus on their lessons without being distracted

C.boys can choose to learn whatever they are interested in

D.teaching can be designed to promote boys' team spirit小题5:Which of the following is characteristic of boys according to Abigail James' report?

A.They enjoy being in charge.

B.They obey stereotypes.

C.They are violent and sexist.

D.They have sharper vision.

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麻子仁丸与济川煎都具有的功用是()。

A.滋阴

B.养血

C.行气

D.泻热

E.润肠

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Jane:根据这本新闻杂志中的一篇文章,当孩子们花大量的时问看电视时,也们的手和眼的协调性就会变差。因此,必须限制Jacqueline和Mildred看电视的时间 Alan:废话!那篇文章说只有那些3岁以下的孩子才会受到那样地影响,Jacqueline 10岁,Mildred 10岁,因此不需要限制他们看电视的时间。 Alan反对Jane的结论的论述在推理上犯了下面哪项错误

A.它依赖的根据与Jane引用的用来支持她的结论的根据是一样的。

B.它把削弱支持某个结论的论述与证明那个结论的本身的谬误相混淆。

C.它没有提及Jane论述的主要论点,相反它把注意力集中在一个次论点上。

D.它诉诸了一个不相关的权威。

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在中,IP地址由两部分组成,它们是()。

A、用户帐号和主机号

B、网络号和主机号

C、域名和国家代码

D、源地址和目的地址

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