一大型银行拥有24个主要的应用系统来支持200多种客户账户,这些账户中有标准的支票账

题型:单项选择题

问题:

一大型银行拥有24个主要的应用系统来支持200多种客户账户,这些账户中有标准的支票账户和存款账户,也有复杂的信用账户。这些系统已经开发了20年,使用了几种语言和数据库系统。这些系统独立工作,几乎不会发生错误。但不同的系统有不同的用户界面,因此增加了对新客户代表的培训时间和错误使用系统的可能性。十年前,客户代表对所有的账户类型都很熟悉,并且能够为客户选择账户提出好的建议。但现在只有少数客户代表了解大多数据账户类型,甚至他们也无法根据客户的财务状况帮助客户选择最好的账户组合。管理层意识到客户服务质量取决于客户代表。如果客户代表熟悉最适合客户的账户类型,那么客户就能得到好的服务。经过多次讨论,管理层确信若不能更好地管理与客户之间的关系,银行就要落后于竞争对手。银行无法立即实现所有的新系统,这一点也很清楚。经过多次会议,关于新系统应该如何运行或应该使用什么样的用户界面,管理层和客户代表仍然无法达成一致。对于新的账户管理系统,最好的开发方法是()。

A.生命周期

B.自下而上设计

C.原型法

D.自上而下设计

考点:技术监督质检职业技能考试经营分析与信息技术经营分析与信息技术题库
题型:单项选择题

阅读短文,根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有一项为多余选项。

     Do you like chocolate?           A box of it can be a great gift. Buy one for a friend and give it as a surprise.

See how happy that person gets.

     Say you just got a box of chocolate.            A man has studied people's choice. He says they tell something

about the person. Did you choose a round piece? You are a person who likes to party. Did you choose an oval

(椭圆形的) shape? You are a person who likes to make things. Picking a square shape shows something else.

The person is honest and truthful.           

     What kind of chocolate do you pick? Maybe you like milk chocolate. This shows you have warm feelings

about the past. Dark chocolate means something else. A person who chooses it looks toward the future. What

about white chocolate? Would you choose it?            Some people like chocolate with nuts (果仁). These are

people who like to help others.

     Do you believe these ideas? Can candy tell all these things? It doesn't really matter. There is one sure thing

about eaters of chocolate. They eat it because they like it.

A. You can depend on him or her.

B. Maybe most people do.

C. Which piece do you pick first?

D. If so, you may find it hard to make up your mind.

E. Because they are so sweet.

题型:单项选择题

举出《马关条约》的主要内容。(任意3点,6分)

题型:单项选择题

集装箱运输中,在集装箱装运的某些特定货物中,对( )在运费计算时有一些特殊规定。

A.危险品

B.服装

C.成组货物

D.回运货物

E.家具和行李

题型:单项选择题

国际货物运输保险的最基本形式是( )运输保险。

A.海洋
B.航空
C.铁路
D.邮包

题型:单项选择题

何为“四懂”“三会”?

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