服务可控性营销

题型:名词解释

问题:

服务可控性营销

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题型:名词解释

Generally speaking, a British is widely regarded as a quiet, shy and conservative person who is (1) only among those with whom he is acquainted. When a stranger is at present, he often seems nervous, even (2) . You have to take a commuter train any morning or evening to (3) the truth of this.

Serious-looking businessmen and women sit reading their newspapers or dozing in a corner; hardly anybody talks, since to do so would be considered quite (4) .

(5) , there is an unwritten but clearly understood code of behavior which, once broken, makes the offender immediately the object of (6) .

It has been known as a fact that a British has a (7) for the discussion of their weather and that, if given a chance, he will talk about it (8) .

Some people argue that it is because the British weather seldom (9) forecast and hence becomes a source of interest and (10) to everyone.

This may be so. (11) a British cannot have much (12) in the weathermen, who, after promising fine, sunny weather for the following day, are often proved wrong (13) a cloud over the Atlantic brings rainy weather to all districts! The man in the street seems to be as accurate — or as inaccurate — as the weathermen in his (14) .

Foreigners may be surprised at the number of references (15) weather that the British (16) to each other in the course of a single day. Very often conversational greetings are (17) by comments on the weather. “Nice day, isn’t it” “Beautiful!” may well be heard instead of “Good morning, how are you” Although the foreigner may consider this exaggerated and comic, it is (18) .pointing out that it could be used to his advantage. If he wants to start a conversation with a British but is at a loss to know (19) to begin, he could do well to mention the state of the weather. It is a safe subject which will (20) an answer from even the most reserved of the British.

8()

A. at length

B. to a great extent

C. from his heart

D. by all means

题型:名词解释

张某,1981年4月30日出生。1999年 4月20日,张某因涉嫌盗窃罪被公安机关缉拿归案。1999年5月30日,人民法院开庭审理此案,在审理的过程中,张某以指定辩护人陈某的父亲与自己的父亲曾一起做生意,后来交恶为由,拒绝陈某为其进行辩护,并由自己的父亲另行委托律师李某为其辩护。法庭在重新开庭后,张某又以李某年岁过高,身体不好为由,拒绝李某为其辩护,坚持让自己的父亲为自己辩护。法院应如何处理

A.应当准许,并宣布延期审理

B.可以准许,并宣布延期审理

C.可以准许,但告知被告人张某只能自行辩护

D.不予准许

题型:名词解释

下列哪一个不是议会制的形式:

A.议会总统制

B.议会内阁制

C.议会委员会制

D.参、众两院制

题型:名词解释

图中为同一组散热器,当进出水温度和室内温度相同,而接管方式不同时,试比较其传热系数的大小。

题型:名词解释

热情歌颂南宋巾帼英雄梁红玉的舞蹈是()。

A、《金山战鼓》

B、《长城》

C、《小刀会》

D、《残春》

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