大多数物流企业只服务于一个或几个行业，这主要是受到物流企业资本实力和核心竞争力能力的

It was the end of my first day as waitress in a busy New York restaurant.My cap had gone away，and my feet were ____.The loaded plates I carried ____ to be heavier and heavier.Tired and discouraged，I wasn’t able to do anything ____.As I made out a check for a family with several children who had changed their ice­cream ____ a dozen times，I was ready to stop.Then the father ____ at me as he handed me my tip.“Well done，”he said，“you’ve ____ us really well.” Suddenly my tiredness ____.I smiled back，and later，when the ____ asked me how I’d like my first day，I said，“Fun！” Those few words of praise had ____ everything.Praise is like ____ to the human spirit；we cannot grow without it.And ___，while most of us are only too ____ to apply to others the cold wind of criticism，we are ___ to give our fellows the warm sunshine of praise.Why—when one word of praise can bring such ____？
It is strange how chary(吝啬的) we are about praising.Perhaps it’s ____ few of us know how to accept it.It’s ____ rewarding to give praise in areas in which ___ generally goes unnoticed or unmentioned.An artist gets admired for a glorious picture，a cook for a ____ meal.But do you ever tell your laundry manager how pleased you are when the shirts are ____ just right？In fact，to give praise ____ the giver nothing but a moment’s thought and a moment’s effort.

小题1:	A．small B．painful C．tough D．white

小题2:	A．remained B．looked C．seemed D．turned

小题3:	A．happy B．special C．strange D．right

小题4:	A．order B．price C．colour D．shape

小题5:	A．stared B．smiled C．called D．nodded

小题6:	A．talked about B．looked after C．depended on D．thought of

小题7:	A．increased B．continued C．disappeared D．developed

小题8:	A．children B．manager C．father D．friends

小题9:	A．made B．changed C．found D．improved

小题10:

A．heat B．shadow C．snowstorm D．sunlight

小题11:

A．then B．thus C．now D．yet

小题12:

A．ready B．doubtful C．satisfied D．disappointed

小题13:

A．unable B．unwilling C．bored D．anxious

小题14:

A．attention B．choice C．pleasure D．advance

小题15:

A．because B．when C．whether D．that

小题16:

A．finally B．especially C．probably D．fortunately

小题17:

A．effort B．effect C．deed D．feeling

小题18:

A．daily B．light C．perfect D．main

小题19:

A．done B．sold C．chosen D．given

小题20:

A．takes B．leaves C．offers D．costs