企业客户服务部门人力资源规划的内容不包括下列选项中的()A.人员培训计划 B.人员补

题型:单项选择题

问题:

企业客户服务部门人力资源规划的内容不包括下列选项中的()

A.人员培训计划

B.人员补充计划

C.退休、解聘计划

D.人员部门间调动计划

考点:客户服务管理考试客户服务管理考试题库
题型:单项选择题

Michael froze as he heard the voice on the radio saying that a man had been murdered by a bullet that had come from the sky. Thinking that the shot they had fired possibly was the shot that killed Mr. Ward, he immediately drove off. For the next two months, Michael and Joe hid the secret that the bullet had actually shot Mr. Ward.

During this time, Jenna Ward started to realize life without her father. While Jenna mourned the death of her father, a strange boy started to appear at the front steps of the church. After many nights of watching this boy, she finally recognized that it was Michael who was sitting on the steps every night.

After months of finding out where the shot came, the police arrived at Michael’s house. His dad mentioned the gun that Michael had received from his grandpa at his birthday party. Michael told the police that Joe had borrowed the gun. Upon this, Joe said that the gun had been stolen out of his car along with his CD player. After the police were gone, Michael met Joe and told Joe the gun was under the wood pile in his backyard.

One day , Michael came home to find the police searching his backyard with metal detectors .When the Sergeant(警官)went into the woods behind the house , he came out with a bullet that Joe and he had shot off on his birthday .The bullet matched the one that they had recovered from Mr Ward , but without the gun , the police could not place Michael as the killer.

With the pressure increasing .Michael finally broke down and realized he had to give up .On a Saturday morning , he went to Jenna’s house to confess(忏悔) to her and her mother and then turned himself in .

小题1:It can be inferred from the story that Michael and Joe _____.

A.shot and killed Mr. Ward by accident

B.shot and killed Mr. Ward deliberately

C.fired a bullet that killed Ward from the sky

D.were experienced professional murders小题2:Why did Michael sit on the steps of the church every night?

A.He was monitoring Jenna’s whereabouts (行踪).

B.He was probably feeling upset and guilty.

C.He wanted to make sure that Ward was dead.

D.He wanted to show sympathy for the Wards.小题3:The underlined phrase “turned himself in” in the last paragraph means _____.

A.returned home

B.went into the room

C.fled into the woods

D.delivered himself to the police小题4:From the passage we can learn that _____.

A.Michael lent the gun to Joe at his birthday party

B.the gun together with a CD player was stolen from Joe’s car

C.Michael hid the gun under the wood pile in his backyard

D.the Sergeant discovered the bullet in the wood pile

题型:单项选择题

引起流行性脑脊髓膜炎的原因是()

A.麻疹或风疹病毒

B.肺炎球菌

C.脑膜炎双球菌

D.乙型脑炎病毒

E.大肠杆菌感染

题型:单项选择题

数字广度分测验负荷哪项主要智力因素()

A.言语理解因素(A因素)

B.知觉组织因素(B因素)

C.记忆/注意因素(C因素)

D.以上都不负荷

题型:单项选择题

CPS前台系统大小额网银核查业务,业务经理负责()

A.负责复核转网点的工作任务

B.核对流程结束后返回的工作消息

C.报文、报表打印以及日终对账工作

D.结合后台批注的意见,审核报文内容,根据具体情况选择是否继续流程

题型:单项选择题

2009年,某中学拟在校内住宿区新建一栋学生公寓,按照《学校卫生工作条例》要求把设计图纸送卫生行政部门申请卫生许可,卫生行政部门应该()。

A.受理,并依法实行预防性卫生监督

B.受理,并进行卫生许可审查

C.不予受理,但依法实行卫生监督

D.不予受理,但依法实行预防性卫生监督

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