服务就是客户的感受。()

题型:判断题

问题:

服务就是客户的感受。()

考点:中国电信知识竞赛电信客户服务知识电信客户服务知识题库
题型:判断题

某工程花岗岩面层螺旋形楼梯,根据《浙江省建筑工程预算定额》(2003)有关规定,其定额基价为()元/平方米

A.250.89

B.248.31

C.292.78

D.290.25

题型:判断题

一个圆柱的底面半径是2分米,高1分米,圆柱的体积是多少立方分米?

题型:判断题

联轴器装配和维修的主要技术要求是保证两轴(),否则被联结的两周在转动时将产生附加阻力和机械振动。

A、同轴度

B、径向跳动

C、轴向跳动

D、轴向间隙

题型:判断题

阅读理解。

                                                                   Memory

     What is your earliest childhood memory? Can you remember learning to walk? Or talk? The first time

you watched a television program? Adults seldom call back events much earlier than the year or so before

entering school, just as children younger than three or four seldom remember any specific, personal

experiences.

     A variety of explanations have been suggested by psychologists (心理学家) for this "childhood amnesia".

Now Annette Simms, a psychologist of Riverdale University, offers a new explanation for childhood amnesia.

According to Dr. Simms, children need to learn to use someone else's spoken description of their personal

experiences in order to turn their own short-term, fast forgotten impressions of them into long-term memories.

In other words, children have to talk about their experiences and hear others talk about them. Without this

verbal reinforcement (语言强化), children cannot form permanent memories of what they have experienced.

     So why should personal memories depend so heavily on hearing them described? Dr. Simms presents

evidence that the human mind organizes memories in that way. Children whose mothers talk with them about

the day's activities before bedtime tend to remember more of the day's special event than those whose mothers

don't. Talking about an event in this way helps a child to remember it. And learning to organize memories as a

continuous story is the key to a permanent mental "autobiography (自传)" of important life events. Dr. Simms

suggests that we humans may be biologically programmed to turn our life experiences into a novel.

     The key to creating this mental life story is language, says Dr. Simms. "Children learn to talk about the past,"

she says. "Talking to others about their short-term memories of the past leads to the establishment (建立) of

long-term memories." One way it does this is by helping a child to recognize that the retelling of an experience

is just the experience itself, recreated in the form of words. The child learns that this "word-description" of an

experience can then be stored in the memory and called back at any time. But a child's language skills are

usually not ready for this until the age of three or four, so they have no way to remember the earliest of their

experiences.

1. Which of the following is the main idea of this passage?[ ]

A. Children need to discuss experiences with their parents.

B. Why can't we remember the events of early childhood?

C. Adults can't remember things as well as children.

D. What are memories of early childhood like?

2. What does the word "amnesia" in the second paragraph mean?[ ]

A. A mental life story.

B. A childhood memory.

C. Inability to remember.

D. Researches on memory.

3. To form permanent memories of their experiences, young children need to _____.[ ]

A. talk about them with others

B. grow older than three or four

C. write a story in their own language

D. have a good relationship with their parents

4. According to Dr. Simms, the reason why children don't form long-term memories before the age of

    three is that children _____. [ ]

A. can't call back their experiences

B. have nowhere to store the memories

C. haven't developed enough language skills

D. confuse the memory with the experience itself

题型:判断题

现在,对日常使用的计算机可以分为______。

A.服务器、工作站、台式机、笔记本、手持设备

B.个人计算机、工作站、台式机、笔记本、掌上电脑

C.个人计算机、工作站、台式机、便携机、手持设备

D.服务器、工作站、迷你电脑、移动PC、手持设备

更多题库