向社会公布受理客户投诉的方式,包括(),(),()以及现场投诉等并公布投诉处理规则。

题型:填空题

问题:

向社会公布受理客户投诉的方式,包括(),(),()以及现场投诉等并公布投诉处理规则。

考点:银行合规考试商业银行合规风险管理指引商业银行合规风险管理指引题库
题型:填空题
综合填空 (5分)
从下面方框中选择适当的词,并用其正确形式填空,方框中有两个多余的词。
 buy,   ago,   late,   bring,  surprise,   bad,    him 
Brian likes jogging (慢跑). He jogs in the park every morning. He always brings five dollars with him. He always buys breakfast for  小题1: in the shop.
One day he jogged into the park and another jogger knocked into him. A few minutes小题2:, he found his five-dollar bill wasn’t in his pocket. “The man might be a thief!” He thought, “It must be him that took my money. I must fight against the crime (犯罪)! ”
The man was only 30 meters ahead. Brian ran after him, hit him on the shoulder, and said “Give me the money!” The man was  小题3:, but at last he gave Brian a five-dollar bill. Then he ran away as fast as he could!
Brian felt really good and ran to the shop. He had got his money back. He 小题4: himself a cup of coffee and two hamburgers.
Then he ran back home. His wife was waiting for him. She was shaking her head. “Oh, dear!” she said, “You’ve had a  小题5: morning, haven’t you ?”
“No! Why? I’ve had a very good morning!” he said. “Really?” she said. “But you left your five-dollar bill on the table!”
题型:填空题

病历摘要:杨女士,女,29岁,因诉右下腹剧痛伴少量 * * 流血半天入院。患者已婚,带环避孕,既往月经正常,末次月经96年6月1日,今晨(8月3日9时)突然出现右下腹剧痛及少量 * * 流血,伴头晕、恶心,肛门坠胀感。体查:血压10.6/6.6kPa,面色苍白,痛苦面容,心率110次/分,腹软,压痛(+),反跳痛(-),移动性浊音(-),妇检宫颈光滑口闭,举痛(+),后穹隆触痛,饱胀感(-),子宫中位胀软,右附件增厚未触及明显包块,压痛(+),左附件正常。血常规RBC3.49×10/L,Hb100g/L,WBC12.2×1012/L,N70%。

鉴别诊断输卵管妊娠流产与黄体破裂,下列哪个项目比较可靠?()

A.有无停经史

B.后穹窿穿刺

C.B型超声检查

D.血妊娠试验(β-HCG检查)

E.有无 * * 流血

题型:填空题

硫喷妥钠静脉麻醉的特点是

A.镇痛强、肌松完全

B.作用快、持续时间短

C.可引起支气管及喉肌痉挛

D.能抑制呼吸及循环功能

E.麻醉过程无兴奋期

题型:填空题

从汉代至明清,中国传统文化主流思想演变的总趋势是

A.直面社会现实,逐渐关注民生

B.不断传承发展,服务专制皇权

C.根植于自然经济,逐渐落后于世界

D.博采众家之长,紧随世界潮流

题型:填空题

骨折愈合过程中,血肿机化约需()

A.1周

B.2周

C.4周

D.2个月

E.3个月

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