第四部分写作（共两节，满分35分）
第一节 对话填空（共10小题；每小题1分，满分10分）
阅读下面的对话，掌握其大意，并根据各题所结合实际字母的提示，在横线上写出一个英语单词的完整正确的形式，使对话通顺。
S="Shop" assistant C="Customer"
S: What can I do for you, sir ?
C:I (76)b this mobile phone here last month, but it doesn’t work now.
S: What’s the matter with it ?
C: I tried hard several times, but it can’t (77)s be turned on.
S: Let me have a look, hm , has it run out of (78)e ?
C: No, the battery has just be fully (79)c .
S: Did you read the (80)i before using it?
C: Of course I did .
S: Have you ever dropped it in the (81)w by accident?
C: Certainly not. I am not that (82)c . I have always been very careful.
S: It’s not our fault. It’s the fault of the (83)c who made it . What would you like me to do then?
C: I (84)i that should change it for another one.
S: I’m sorry, But our manager is not in at the moment. I’ll report it to him when he come back and give you a (85)r as soon as possible.