试述客户发送“0000到”10086,进行增值业务统一退订的业务退订规则。

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问题:

试述客户发送“0000到”10086,进行增值业务统一退订的业务退订规则。

考点:客户服务管理考试客户服务管理考试题库
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Americans use many expressions with the word dog. People in the United States love their dogs and treat them well.

Some people say we live in a dog-eat-dog world. That means many people are competing for the same things, like good jobs. They say if a person wants to be successful he has to work like a dog. This means they have to work very, very hard. Such hard work can make people dog-tired. And, the situation would be even worse if they became sick as a dog.

Still, people say every dog has its day. This means that every person enjoys a successful period during his or her life. To be successful, people often have to learn new skills. Yet, some people say that you can never teach an old dog new tricks(手艺). They believe that older people do not like to learn new things and will not change the way they do things.

Dog expressions are also used to describe the weather. The dog days of summer are the hottest days of the year. A rain in summer may cool the weather. But we do not want it to rain too hard. We do not want it to rain cats and dogs.

小题1:If a person without lots of money wants to buy a car, he or she has to ______.

A.treat the dog well

B.live with lots of dogs

C.work like a dog

D.become sick as a dog小题2:The saying you can never teach an old dog new tricks tells us older people ______.

A.have more ways to do things

B.do things more slowly

C.dislike to learn new things

D.know wonderful tricks小题3:Which of the following is NOT true according to this passage?

A.Many dogs are loved and treated well by people in America.

B.“Every dog has its day” means dogs are the most successful animal.

C.“It rains cats and dogs” has the same meaning as “It rains heavily”.

D.There are many expressions with the word dog in English.

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We found _________ necessary _________ our pocket money to support Project Hope.

A.that; to donate

B.that; donating

C.it; to donate

D.it; donating

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气温一般用“______”表示,读作______.

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个案调查的目的不包括()

A.调查患者发病的原因

B.核实诊断

C.为疾病监测提供资料

D.早期发现病人

E.采取措施以减少类似病例的发生

题型:问答题 论述题

下述矫正特发性脊柱侧凸的手术方法,正确的是()

A.Harrington手术

B.Dwyer手术

C.Luque手术

D.Zielke手术

E.以上都是

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