A few days ago, I bought some ink for my printer at my favorite $1 Supermarket, which sold everything from fresh produce to birthday cards at one dollar. Then l found a better
at a computer store. So I went back to the supermarket to
it for some other products. With
telling me exactly what to do, I put the ink into a plastic bag, tied it up, placed the bag into a push-cart and started
.
I was midway
when a clerk suddenly stopped me. "You are not allowed to
a bag around in this store. Open it and show me the
!" she yelled coldly.
, I opened the bag and
the ink to her. "I'm returning it. " I said.
"You should have left the bag with the clerk upon
. Let me see your receipt!" she demanded I did as told, looking around, embarrassed
everyone was laughing at me. "Perhaps in the future you'll learn how to follow the store
. " she added.
By the time I finished shopping, I was angry. How dare she treat me as a
? I went looking for her and asked for her
. She mumbled (嘀咕) something. I asked her again, and this time I heard "Ursula. "
"Ursula what?" I asked. She yelled at me, "Ursula! " and stormed away.
"This employee is about to become unemployed, " I
when I got home. 1
their headquarters (总部). I described my unpleasant experience to a representative. She was sympathetic, "Our employees are taught to be
. Give me your phone number and I will ring you back. "
She did two days later. "I'm sorry," she said, "but there's no Ursula at that supermarket. Can you
her so that I can find out who she is? I assure you, we do not tolerate rude behavior, nor do we tolerate
to our customers. "
By this time, I had calmed down. l didn't really want the employee to lose her
. So I told the representative to forget about it.
| 小题1: | | A．reduction | B．choice | C．introduction | D．price |
|
| 小题2: | | A．change | B．return | C．receive | D．replace |
|
| 小题3: | | A．somebody | B．nobody | C．everybody | D．anybody |
|
| 小题4: | | A．bargaining | B．storing | C．loading | D．shopping |
|
| 小题5: | | A．across | B．up | C．through | D．down |
|
| 小题6: | | A．carry | B．show | C．move | D．push |
|
| 小题7: | | A．identity | B．contents | C．belongings | D．ink |
|
| 小题8: | | A．Depressed | B．Shocked | C．Amused | D．Stressed |
|
| 小题9: | | A．poured | B．mixed | C．showed | D．fell |
|
| 小题10: | | A．exit | B．admission | C．entry | D．departure |
|
| 小题11: | | A．even though | B．as if | C．so that | D．in case |
|
| 小题12: | | A．lines | B．borders | C．regulations | D．permissions |
|
| 小题13: | | A．criminal | B．blue-collar | C．beggar | D．colleague |
|
| 小题14: | | A．number | B．career | C．explanation | D．name |
|
| 小题15: | | A．calmed down | B．thought aloud | C．found out | D．got through |
|
| 小题16: | | A．rang | B．visited | C．questioned | D．blamed |
|
| 小题17: | | A．patient | B．clever | C．polite | D．hardworking |
|
| 小题18: | | A．recognize | B．inform | C．describe | D．forgive |
|
| 小题19: | | A．yelling | B．pointing | C．talking | D．lying |
|
| 小题20: | | A．job | B．way | C．chance | D．business |
|