下列情形中,顾客满意程度最高的是()。 A.顾客所感知到的效用低于期望值  B.顾客

题型:单项选择题

问题:

下列情形中,顾客满意程度最高的是()。

A.顾客所感知到的效用低于期望值 

B.顾客所感知到的效用高于期望值 

C.顾客所感知到的效用等于期望值 

D.顾客所感知到的效用较低

考点:初级经济基础知识2011年初级经济师《经济基础知识》考试真题及答案解析
题型:单项选择题

阅读短文,选择正确答案。

    The 2.26-metre-tall Yao Ming made his NBA start on October 23,2002 and got 6 points for Houston Rockets

in the game. The next day, he won 13 points in another game.

    Yao Ming said, "When you watch it on TV, it is very easy. But when you are playing in the NBA, it is really

difficult. I hope that through very hard work I can make everyone happy and help the Rockets win more

games," he said.

    Yao Ming speaks some English. Both he and his teammates can understand each other. They don't think there

is language problem. While Yao Ming tries to face the new challenge, Houston has showed great interest in him

and they hope Yao Ming will bring new energy to the Rockets. The team has started lessons about China. Many

people who work for the Rockets have learned to speak some Chinese.

1. On October 23,2002, Yao Ming played his ________ game in the NBA. [ ]

A. first

B. second

C. third

D. fourth

2. Yao Ming won _______ points in the first two games for Houston Rockets. [ ]

A. 6

B. 13

C. 19

D. 23

3. Yao Ming thinks that ________. [ ]

A. it is boring to play basketball

B. playing in the NBA is difficult

C. it is difficult to watch NBA games on TV

D. he is an NBA star

4. From the passage we can learn that ________. [ ]

A. Yao Ming will work hard for his team

B. Yao Ming often watches TV

C. Yao Ming is the best player in the team

D. the Rockets has lost several games

5. What do you think the passage probably is? [ ]

A. An advertisement (广告).

B. A notice.

C. An instruction.

D. A news report.

题型:单项选择题

简答题。(任选一题,每题l00字左右)(5分)

(1)简述玛丝洛娃在火车旁追聂赫留多夫的情节。

(2)在《复活》中聂赫留朵夫第一次去监狱见玛斯洛娃时,他本来预料卡秋莎见到他,听到他认罪的话,知道他打算为她出力,就会高兴起来,受到感动,又变成原来那个卡秋莎了。然而他万万没有想到,原来那个卡秋莎已经不存在,只剩下玛斯洛娃了。这使得他又惊奇又恐惧。

请简述《复活》中聂赫留朵夫与玛斯洛娃在聂赫留朵夫第一次探监时玛斯洛娃的举动。

第(   )题答:

题型:单项选择题

根据《中华人民共和国建筑法》的规定,下列关于建筑工程施工许可制度的表述中,建设单位的正确做法是()。

A.在建工程因故中止施工之日起1个月内向施工许可证颁发机关报告

B.在建工程因故中止施工之日起3个月内向施工许可证颁发机关报告

C.对中止施工满6个月的工程,恢复施工前应当报发证机关核验施工许可证

D.对中止施工满1年的工程,恢复施工前应当重新办理施工许可证

题型:单项选择题

一个国家可以同时实现“自由的资本流动”、“固定的汇率”和“独立的货币政策”三个目标。()

题型:单项选择题

关于加油卡规范管理,正确的观点有()。

A、加油卡发行和管理要突出效益原则,突出优质客户,突出高效产品

B、卡折扣对象主要是政府机关、企事业单位签约客户和高标号汽油用户

C、促销折扣要限定期限和区域,不记名卡免费发行要有储值额度限制

D、要逐步以卡折扣替代积分回馈

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