I consider myself something of an expert on apologies. A quick temper has
me with plenty of opportunities to make them. In one of my earlier
, my mother was telling me“Don’t watch the
when you say, ‘I’m sorry’. Hold your head up and look at the person in the
, so he’ll know you
it. ”
My mother thus made the key point of a(n)
apology: It must be direct. You must never
to be doing something else. You do not
a pile of letters while apologizing to a person
in position after blaming him or her for a mistake that turned out to be your
. You do not apologize to a hostess, whose guest of honor you treat
, by sending flowers the next day without mentioning your bad
.
One of the important things we should do for an
apology is a readiness to
the responsibility for our careless mistakes. We are used to making excuses, which leaves no
for the other person to
us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling
about themselves. That, after all, is the
of every apology. It
little whether the apologizer is wholly or only partly at fault. Answering for one’s
encourages others to take their share of the blame.
| 小题1: | | A．provided | B．mixed | | C．compared | D．treated |
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| 小题2: | | A．dreams | B．courses | | C．memories | D．ideas |
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| 小题3: | | A．side | B．ground | | C．wall | D．bottom |
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| 小题4: | | A．mind | B．soul | | C．face | D．eye |
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| 小题5: | | A．imagine | B．enjoy | | C．mean | D．regret |
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| 小题6: | | A．useful | B．successful | | C．equal | D．basic |
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| 小题7: | | A．pretend | B．forget | | C．refuse | D．expect |
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| 小题8: | | A．hold on | B．put away | | C．look through | D．pick up |
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| 小题9: | | A．poorer | B．weaker | | C．worse | D．lower |
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| 小题10: | | A．fault | B．reason | C．result | D．duty |
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| 小题11: | | A．cruelly | B．freely | | C．roughly | D．foolishly |
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| 小题12: | | A．manners | B．excuses | | C．efforts | D．roles |
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| 小题13: | | A．active | B．effective | | C．extra | D．easy |
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| 小题14: | | A．raise | B．perform | | C．admit | D．bear |
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| 小题15: | | A．situation | B．need | | C．sign | D．room |
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| 小题16: | | A．advise | B．forgive | | C．warn | D．blame |
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| 小题17: | | A．wiser | B．warmer | | C．better | D．cleverer |
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| 小题18: | | A．purpose | B．method | | C．end | D．advantage |
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| 小题19: | | A．cares | B．matters | | C．depends | D．remains |
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| 小题20: | | A．facts | B．states | | C．rights | D．actions |
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