A: Good morning. Can I help you?
B：Yes, I b___111___ this blouse here last week, but there seems to be something wrong with it. When I washed it, the colour r___112__. You can see how it is now. I can’t p____113____ wear it. I would like you to change this blouse, or else give me my money b___114___.
A: Let me see. Did you wash it in hot water?
B: Of course not .I’m not that f____115___.
A: It looks as if it hasn’t been washed f___116____ the instructions. Did you leave it in water before you washed it?
B: No, I didn’t do that e____117____. I just washed it in cold water.
A:There seems to be something wrong with it, but that’s the f__118__ of the company that made it.
A: That may be t__119___, but you sold me a blouse that I can’t use any more.
B: What do you think I should do then?
A: I i___120___ that you give me my money back.