增值服务的特定内容是()。 A.全部与基本服务相同 B.定制化差异性服务 C.减少服

题型:多项选择题

问题:

增值服务的特定内容是()。

A.全部与基本服务相同

B.定制化差异性服务

C.减少服务附加收费

D.超越客户本身营利能力的服务

考点:物流师考试助理物流师助理物流师理论知识(专业知识)模拟试题
题型:多项选择题

Before you speak to any audience, you should learn as much about its members as possible. Only in that way can you best adapt the level of your language and the content of your talk to your listeners.

41. Speaking to someone you know well. ______

Where are you likely to speak Certainly, in this class you’ll give several talks, and since you know most, ff not all, of the students, you should face no major problems in adapting your approach to them. Another speaking possibility exists in your workplace.

A third speaking possibility exists in any organization (social, cultural, athletic, and so on ) that you belong to. You may be asked to speak at the next meeting or at the annual banquet. Here again, you know the people involved, their background, their education level, and their attitudes and that’s a tremendous advantage for you. Since we’re upbeat and positive in this course, we’ll assume that you’ve given successful talks under all three circumstances, and with this course under your belt, you can do it again. Since good speakers are hard to. find and word about them travels fast, suppose that one day you get an invitation to speak to an organization in which you don’t know a soul. What do you do now If you feel able to handle the topic you’re asked to speak on, accept this rare challenge. Here’s where audience analysis comes into play. Be sure to ask the person who invited you for information on the members, information that encompasses a broad spectrum, such as in the following areas.

42. How old are your listeners ______

43. Sex composition of your listeners. ______

44. Interest in topic.

45. Interests or hobbies of the listeners.

[A] If you’re invited to speak to a women’s or men’s organization, you know the answer to this question at once. Quite often, however, audiences are mixed fairly evenly, although at times one sex may predominate.

[B] Do members of your prospective audience spend evenings watching TV movies and drinking beer at a local tavern, or do they read the Harvard Classics and attend concerts of Beethoven and Mozart Do they play bingo and 21, or do they pursue the questions the intriguing intricacies of contract bridge and chess Answers to these questions can help you choose the most appropriate material and language for your audience. Your choices can be crucial in determining the success or failure of your presentation.

[C] Are the members recent college graduates, senior citizens, or business executives in midcareer Just remember, age exerts a powerful impact on people’s attitudes, values and motivations.

[D] For example, your department manager may ask you to explain and demonstrate a procedure to some fellow employee. Or she may select you to address your department on behalf of the local blood donor drive. In both speech situations--in class and on the job— you’re familiar with your audience; you speak their language; you have things in common with them.

[E] Are you aware of the educational background of your audience How many of them have doctoral degrees, master degrees or bachelor degrees This will decide what kind of language you should adopt and how much they can understand.

[F] Are the members of the organization interested in the topic or are they required to attend regardless of their interest If the latter is true, what types of material will most likely pique their curiosity

45

题型:多项选择题

患者女性,15岁,先天性心脏病史。心电图如图5-12所示,应诊断为()

A.完全性右束支阻滞

B.右心室肥厚,继发性ST-T改变

C.前间壁心肌梗死

D.预激综合征

E.左后分支阻滞

题型:多项选择题

何谓随喜功德?()

A、顺从众生的心意,为众生服务

B、见到众生做善事,内心感到欢喜

C、以许多珍贵的物品供养佛陀和十方菩萨。

题型:多项选择题

抑制核苷酸还原酶的抗恶性肿瘤药物是

A.白消安

B.巯嘌呤

C.甲氨蝶呤

D.阿糖胞苷

E.羟基脲

题型:多项选择题

到、发及无列检作业场车站始发列车制动机试验须按什么规定进行?

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